WhatsApp Flows

Collect customer data with WhatsApp Flows

Scheduling appointments, showcasing products, gathering feedback or generating leads — Flows give you a streamlined, structured way to interact, no website or app required.

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// forms inside the chat

Streamline interactions with Flows

  • Lead generation — capture prospect info for future sales
  • Appointment booking — schedule directly inside the chat
  • Registration & sign-ups — create accounts within WhatsApp
  • Support & feedback — answer and gather efficiently
  • …and more — adapt Flows to any form-based use case
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// no-code builder

Intuitive flow creation

  • Pick a category — sign-up, booking, lead generation, support, survey and more — and start from one of its templates
  • Add headings, short answers, dropdowns, choices and date pickers with Add content, and drag them into order
  • Save, publish, and send it from a chat, a bot or a broadcast
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// reach & trigger

Leverage WhatsApp Flows

  • Power broadcast campaigns with targeted, segmented Flows
  • Trigger a Flow inside a chat for a specific user
  • Integrate with the bot builder for sophisticated interactions
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// insights

Flow data: insights for smart decisions

  • Gather customer data straight from the Flow
  • Visualize and analyze it in friendly dashboards
  • Monitor interactions, lead generation and more
  • Use real-time insights to optimize your strategy
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