Team Inbox for WhatsApp

Simplify customer support on WhatsApp with a shared inbox. Multiple team members can access and respond from the same number, ensuring no message gets missed. Assign conversations to experts for focused support, and utilize filters for efficient management.

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Manage Your Shared WhatsApp Inbox Efficiently

Assigned Conversations: Identify chats assigned to specific team members for focused support and accountability.

Unassigned Conversations: Locate unclaimed conversations requiring team attention. This ensures no message goes unanswered.

Closed Conversations: Access completed interactions for reference or future analysis.

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Schedule Personalized Message for Individuals

Schedule personalized messages directly within chat window, perfect for reminders, birthday wishes, or important customer updates.

Choose from one-time or recurring options – weekly, monthly, yearly, or any custom frequency.

Schedule bot conversations or pre-designed WhatsApp templates for a streamlined approach.

Share catalogs or multi-product messages directly within scheduled chats, keeping customers informed about special offers.

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Effortless Communication with Customers

Choose from pre-built WhatsApp message templates or craft your own personalized messages on the fly.

Send images, documents, video, audio, location, contacts and text messages directly within the chat window.

Style your messages with italics, bold, strikethrough, monospace, and lists for better clarity. Add emojis for a more engaging experience.

Easily share your entire catalog, send multi-product selections, or highlight single products directly in chats.

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Empower Your Team: Manage WhatsApp Conversations

Assign conversations to specific team members or teams for focused expertise.

Transfer conversations smoothly between team members as needed.

Easily handoff conversation to your chatbot for automated responses or to human agents for complex inquiries.

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9.18

Business name

09:55 am

Hi Zoe! 👋
✈️ Welcome to Dream Destinations Travel Agency. We’re excited to help you plan your next adventure! How can we assist you today?

09:55 am

Hi Zoe! 👋 ✈️ Welcome to Dream Destinations Tra...

Inquire About a Destination

09:55 am

Which destination are you interested in?

09:55 am

Which destination are you interested in?

Paris

09:55 am

Great choice! Paris is a beautiful destination. Would you like to know about our tour packages?

09:55 am

Great choice! Paris is a beautiful destination.

Specific Questions

09:55 am

No problem! Connecting you to a representative who can assist you further. Please hold on a moment.

09:55 am

Manage Your WhatsApp Contacts Effectively

Every new customer is automatically added to your contacts for easy future reference.

Quickly find and start chats with specific customers using advanced search and filtering options.

Add personalized notes, tags, and group contacts based on your needs, ensuring efficient collaboration within your team.

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Team Inbox for WhatsApp

Manage Your Shared WhatsApp Inbox Efficiently

Schedule Personalized Message for Individuals

Effortless Communication with Customers

Empower Your Team: Manage WhatsApp Conversations

Manage Your WhatsApp Contacts Effectively

Initiating Your Journey with Playbot