Team Inbox
Team Inbox for WhatsApp
Simplify customer support on WhatsApp with a shared inbox. Multiple team members can access and respond from the same number, ensuring no message gets missed. Assign conversations to experts for focused support, and utilize filters for efficient management.
Inbox + New
All 19 Open 4 Mine 6
AR Ananya R. Do you ship to Coimbatore? 2m 3
WV Website visitor [INTERACTIVE] 9m KM
VS Vikram S. Thanks! 🙏 1h DM
PR Priya R. Can I get the invoice? 2h MS
RK Rahul K. Order update please 3h KM
SM Sana M. Are you open today? 4h DM
WV Website visitor Can I see a demo? 5h MS
FN Farah N. Is the offer still on? 6h AP
AK Aisha K. Payment done ✅ 7h DM
DN Divya N. Need a bigger size 9h MS
AR Ananya R. +91 98••• ••42 Assign to
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Assigned to ? UnassignedAnyone can pick up
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Switches between manual replies and automated ones. Name Ananya R.
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Lead score 0/100
Tags Notes 38s first reply
Manage Your Shared WhatsApp Inbox Efficiently
- Assigned Conversations: Identify chats assigned to specific team members for focused support and accountability.
- Unassigned Conversations: Locate unclaimed conversations requiring team attention. This ensures no message goes unanswered.
- Closed Conversations: Access completed interactions for reference or future analysis.
Inbox+91 98••• ••101 · Main line All conversations ▾ M Michael10:25 Send more details6 Sonal
J Josephine10:00 Here are the available shows… Unassigned
N NoahYest. Hi Vinod
O OliviaMar 12 This weekend only, enjoy 2… Closed
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CineCity Tickets Business account
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Schedule Personalized Message for Individuals
- Schedule personalized messages directly within chat window, perfect for reminders, birthday wishes, or important customer updates.
- Choose from one-time or recurring options – weekly, monthly, yearly, or any custom frequency.
- Share catalogs or multi-product messages directly within scheduled chats, keeping customers informed about special offers.
InfoGeorge Mathew OpenClose
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Manual replies — the bot is paused for this chat.Name ✎George Mathew Groups ✎
Service customers
Tags ✎ suv
Lead Score ⓘ Warm 55/100
Lead Stage
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▪ Notes
Add your notes…
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Scheduled messagesActive 0›
Schedule Message EC
Elite Car Clinic Business account
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Effortless Communication with Customers
- Choose from pre-built WhatsApp templates, bots, message templates, or catalogs, or create personalized messages on the fly.
- Share documents and files, and style your messages for better clarity and engagement.
Nadia KhanAssigned to you · VIP Say hello, or send something rich ↓
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SY
Serenity Yoga Business account
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Empower Your Team: Manage WhatsApp Conversations
- Assign conversations to specific team members or teams for focused expertise.
- Transfer conversations smoothly between team members as needed.
- Easily handoff conversation to your chatbot for automated responses or to human agents for complex inquiries.
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B Billing team3 online
T Technical team5 online
S Sales team2 online
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SkyNet Fibre Business account
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Manage Your WhatsApp Contacts Effectively
- Every new customer is automatically added to your contacts for easy future reference.
- Quickly find and start chats with specific customers using advanced search and filtering options.
- Add personalized notes, tags, and group contacts based on your needs, ensuring efficient collaboration within your team.
Contacts1,286 people ＋ Search name, tag or number
AllVIPNewLeads
RP Reshma Pillai +91 97•• ••4410
AV Anjana Varghese +91 96•• ••0827
HR Hiba Rahman +91 95•• ••3169
MJ Meenu Joseph +91 81•• ••7702
MB
Maya Boutique Business account
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