Instagram
Turn Instagram DMs into conversations that convert
Bring your Instagram messages into the same shared inbox as WhatsApp — so DMs and story replies get fast, on-brand answers from your whole team.
glowlab.skin
Active now
Message…
InboxAll channels · 4 openAllWhatsAppInstagramMessengerWebsite
RK
Rahul K.2m
You: Your order ships today 📦
SM
Sana M.9m
Is the linen kurta in M?
Wv
Website visitor14m
Do you ship to Pune?
One inbox for your DMs
- Reply to Instagram DMs and story replies alongside every other channel
- See customer history and context on every conversation
- Assign chats to teammates and never miss a message
urbanthread.co
Active now
Message…
ContactShared across your teamAK
Aisha KhanCustomer since March · 3 orders
@aisha.k+91 98•• ••4410aisha•••@mail.com
Tags History Ordered olive dress · ₹2,2998 days
Asked about sizing9 days
Rich replies that keep it moving
- Send product carousels and quick-reply buttons
- Use the human-agent window to reply beyond 24 hours
- Keep the same CRM and tags behind the conversation
nestandnook.home
Active now
Message…
Reply windowInstagram messaging rulesCustomer’s last message26 h ago
Standard 24-hour windowClosed
Human agent tagAvailable · 7 days
Past the 24-hour window, your team can still reply for 7 days with the human-agent tag — Playbot applies it for you.
Bots and AI reply on Instagram too
- Your bot and AI agent answer DMs and story replies, day and night
- One Meta login connects Instagram and Messenger together
- Build a flow once and run it on every channel
brewtheory.cafe
Active now
Message…
Instagram & FacebookBot & AI repliesInstagram & FacebookConnected · one Meta login powers both
Instagram@brewtheory.cafeFacebook PageBrew TheoryAccessConnected
Automation · Bot & AI repliesInstagramChat BotLive
Brew Theory assistant ⚡ Bot is liveActively responding to customer messages
Facebook MessengerPage · Brew Theory ACTIVE
@brewtheory.cafevia Page · Brew Theory ACTIVE
Inside the 24-hour window the bot answers on its own; after it, your team can still reply with the human-agent tag.