Triggers & Workflows
Triggers that run your business on autopilot
Pick the moment — a tag, a new contact, an order status, a payment, a lead's stage — and what should happen next. Playbot Pro does it every time, so nothing slips.
⚡ Trigger Event Trigger name
e.g. VIP Welcome Message
When should this trigger fire? 🏷Tag Added 👥Group Added 📦Order Status Changed ₹Payment Received 👤New Contact ⛛Lead Stage Changed
➤ Action Do what ➤Send Message🏷Add Tag👤Assign Agent👥Round-robin⇄Move Stage⛛Add to Pipeline
☰ Advanced Settings▾
CancelCreate Trigger
UT
Urban Thread Business account
TODAY
Message
Trigger on the moments that matter
- A tag is added, or a contact joins a group
- A new contact messages you for the first time, or a lead moves to a pipeline stage — set by the bot, your team, or either
- An order status changes, or a payment is received
One event, the right action
- Send a message — free while the chat is active, or a template any time
- Add a tag, assign an agent, or share chats round-robin across your team
- Move a lead to a stage, or add it to a pipeline
Consistent follow-up, never spam
- See every fire — successes, failures and contacts reached
- Narrow a trigger to a group or tags, and set a cooldown so no one gets it twice
- Build it once, and it runs for every contact, every time