Triggers & Workflows

Triggers that run your business on autopilot

Pick the moment — a tag, a new contact, an order status, a payment, a lead's stage — and what should happen next. Playbot Pro does it every time, so nothing slips.

Trigger on the moments that matter

  • A tag is added, or a contact joins a group
  • A new contact messages you for the first time, or a lead moves to a pipeline stage — set by the bot, your team, or either
  • An order status changes, or a payment is received

One event, the right action

  • Send a message — free while the chat is active, or a template any time
  • Add a tag, assign an agent, or share chats round-robin across your team
  • Move a lead to a stage, or add it to a pipeline

Consistent follow-up, never spam

  • See every fire — successes, failures and contacts reached
  • Narrow a trigger to a group or tags, and set a cooldown so no one gets it twice
  • Build it once, and it runs for every contact, every time
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