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Local guide · Tiruvarur

WhatsApp chatbot and automation for Tiruvarur businesses

Mathankumar K, Playbot Pro, Salem 3 min read

Tiruvarur is the middle of the delta: paddy, rice mills, and the dealers who sell the seed and fertiliser that grow it. Its temples bring a steady flow of visitors who book lodges by WhatsApp; its towns have the clinics and schools that every town has. The work Playbot does here is the trade and the booking, in Tamil, on the number the business already uses.

Where
All 8 taluks of Tiruvarur district, including Tiruvarur, Kudavasal, Nannilam, Valangaiman
Best fit
Rice mills and traders; agri-input, pump and tractor dealers; lodges and travel in Tiruvarur and Mannargudi; clinics and schools in Tiruvarur, Mannargudi, Tiruthuraipoondi and Needamangalam
Setup
Same day on your own WhatsApp Business number
Trial
14 days free, no credit card
Languages
Tamil, English and more; the bot replies in the language the customer writes in
Local support
Tamil-speaking team on WhatsApp; Salem is about four and a half hours by road; Trichy onboarding visits cover Tiruvarur

Rice mills and the buyer's rate

Buyers ask the rate by variety every morning. A catalog with the day's rate from a sheet answers; the order carries the destination and the bags; the dispatch template carries the lorry number; the payment-due reminder follows. The inbox keeps each buyer's thread.

Dealers, tractors and the season

Seed, fertiliser and tractor dealers answer stock, rate and service questions from farmers in Tamil. The bot answers from the catalog; service visits become appointments on the mechanic's calendar with a reminder; credit customers are tagged to an agent.

Temple visitors and the lodge

Lodges in Tiruvarur and Mannargudi take festival-week bookings in a flow with a UPI advance, and send the check-in details with the map pin.

Service areas in Tiruvarur district

Every taluk is served the same way, on the same plans. Businesses in Tiruvarur, Kudavasal, Nannilam, Valangaiman and the rest of the district are onboarded over WhatsApp and video like everyone else. The full list is below.

Getting started from Tiruvarur

  1. Create the account and connect the number you already print on the board. Verification is the only step that can take days.
  2. Load services with durations for booking, or a product list from a sheet for orders.
  3. Switch the Tamil templates on for confirmations and reminders.
  4. Point any Instagram or Facebook ad at WhatsApp, so a Tiruvarur enquiry arrives with the campaign attached.

Service areas: Tiruvarur district

Headquarters Thiruvarur. 8 taluks, all on the same plans and support:

  • Tiruvarur
  • Kudavasal
  • Nannilam
  • Valangaiman
  • Needamangalam
  • Tiruthuraipoondi
  • Mannargudi
  • Koothanallur

Questions we get asked

Can a tractor dealer book service visits by WhatsApp?

Yes. Service is a bookable service with the mechanic as the resource; the farmer picks a slot and gets a reminder.

Does the rate need to be typed into WhatsApp each morning?

No. The catalog reads the price from a Google Sheet; change the cell and the bot quotes the new rate.

Do you have an office here?

Our office is in Salem. Onboarding happens over WhatsApp and video; for larger teams we come on site.

Can I keep my existing number?

Yes, if it is not already on the WhatsApp Business API with another provider. Chat history from the phone app does not carry over.

What does it cost?

The Playbot plan plus Meta's per-message charge for template messages such as reminders. Plans are on the pricing page; the trial is 14 days with no card.