Grow Your Business in Erode with Official WhatsApp Automation & AI Chatbots
One AI assistant answers your buyers and patients on WhatsApp, Instagram, Facebook Messenger and your website. It sends your catalog and today’s rates, takes orders before market day, collects UPI advances, sends the LR copy and GST invoice the moment a bale is dispatched, and replies in English, Tamil, Hindi or whatever language the buyer writes in. And our team, from Mettur, comes to your shop, godown or hospital to set it up.
About 60 km from Erode, through Bhavani. Close enough to come in person.
We come to your shop at Gani Market, your godown, mill or hospital and set it up with you.
English, Tamil, Hindi, Malayalam, Telugu, Kannada or any other: replies, rate alerts and reminders in the language the buyer wrote in.
One bot and one inbox for every place an Erode customer writes to you.
Catalog in the chat · orders before market day · UPI advance
For Towel, Lungi & Bedsheet Wholesalers at Gani Market
- A buyer from Kerala or Karnataka asks for new bedsheet prints or the 40s count towel rate; the bot shows the catalog with the rate per bundle and the minimum order, no 100 photos sent by hand
- The buyer builds the cart midweek and pays an advance by UPI in the chat, so the order is packed before the Monday market instead of written on a memo pad that night
- Every order is saved against the buyer with a pro-forma, so nothing is lost between the shop, the godown and the loading
- New prints go out as a broadcast to the buyers who opted in, the day they come off the loom
Market-day orders · one inbox for every out-of-state buyer
For Texvalley Wholesalers of Nightwear, Towels & Readymades
- Buyers from Thrissur, Mysuru, Guntur and North India write to one office number, and every chat lands in a shared inbox the whole counter staff can see
- Each buyer is assigned to the person who handles that state, with their past orders and balance beside the chat
- The order is confirmed in the chat and saved as a numbered order list, ready to pack before the buyer reaches Erode
- A message on market day tells the buyer which counter their bundles are stacked at
Order moved to Dispatched · LR copy and GST invoice sent on their own
For Fabric Units, Processors & Textile Exporters in Erode & Perundurai
- Move an order to Dispatched on the CRM board and the buyer gets a message with the bales, metres, transport and LR number
- The scanned lorry receipt and the GST invoice with the e-way bill reference go out in the same chat, automatically
- When a buyer in Vijayawada asks for the LR copy at 9 PM, the assistant sends it in seconds; nobody searches the files
- A delivery check goes out on the expected day, and the balance reminder after it
Daily rates to every buyer · booked, paid and billed
For Turmeric Traders, Commission Agents & Godowns at the Erode Markets
- Today’s finger and bulb rates sent at 11 AM to 2,000 masala makers and exporters across India through the official WhatsApp API, approved and opted in, the way WhatsApp allows bulk messages
- A buyer replies with the quintals he wants; the assistant sends the payment request at the day’s rate, held till the cut-off
- Your payment list updates when the money arrives, and the GST invoice with the e-way bill reference goes out on its own
- Godowns and cold storages send lot receipts, fumigation notices and monthly rent reminders to every farmer and trader with stock inside
Job-work tracked lot by lot · in Tamil, every evening
For Master Weavers & Powerloom Job-Work in Pallipalayam, Bhavani & SIPCOT Perundurai
- Each lot of yarn issued to a shed gets a number, the count, the weight and the target in metres
- Every evening the bot asks each shed how many metres were woven, in Tamil, and keeps the running total; nobody rings round
- When a lot is ready, the dyeing or processing unit and the Tiruppur buyer are told the date automatically
- Shortages, delays and pick-ups land in one inbox, so the master weaver sees every shed at a glance
Answered in the buyer’s language · catalog, cart and UPI
For Bhavani Jamakkalam, Durrie & Carpet Makers
- Export and retail enquiries from one central number, in one inbox, however many staff answer them
- The AI assistant replies in the language the buyer wrote in: English for an export house, Hindi for a buyer in Jaipur, Tamil for a shop in Coimbatore
- The catalog with wholesale rates and minimums opens in the chat, and the buyer pays by UPI without a website
- The GST invoice and the LR copy follow in the same thread when the bales leave Bhavani
OP tokens booked in a form · told the night before if the time moves
For Multi-Speciality Hospitals, Fertility Centres & Clinics in Erode
- Patients from Sathyamangalam, Dharapuram, Kangeyam and Bhavani pick the department, doctor, day and a free slot in a form inside WhatsApp, before they get on the bus
- An OP token with the number, the wing and the map location goes out the moment the slot is booked
- A message the night before tells the patient if the doctor’s list has moved, so they come at the right time instead of waiting half a day
- Reports, scan appointments and follow-up reminders sent on the same number, in English, Tamil or any language
One assistant, every app
Your customers in Erode write on four apps.
One assistant answers all of them.
A buyer in Kerala messages on WhatsApp, a shop owner DMs your Instagram page, a patient writes on your Facebook page and an exporter types on your website. The same AI assistant, team inbox and automatic replies handle all four, in the language the customer wrote in.
Orders, payments, catalogs & Flows
DMs, story replies & comment automation
Messenger
Facebook Page chats & product carousels
Website
Embeddable web chat widget
One inbox and one customer record behind WhatsApp, Instagram, Messenger and web chat.
Every feature, on every plan
Every tool your team needs on WhatsApp, in one platform.
The six pillars every Erode business gets, whatever the trade. Each works the same on WhatsApp, Instagram, Messenger and your website, and each opens into its own page.
AI chatbot & flow builder
A drag-and-drop bot builder, an AI assistant trained on your own prices and policies, and native WhatsApp forms that open inside the chat for enquiries, bookings and feedback.
Learn moreMulti-agent shared inbox
One official number for the whole team, with no limit on who logs in. Chats are assigned, internal notes stay with the customer, and a person takes over from the bot live, mid-conversation.
Learn moreCommerce & instant UPI
Your catalog synced into the chat with a cart, UPI and Razorpay payment requests the customer pays in two taps, and a GST PDF invoice generated and sent the moment the payment lands.
Learn moreBroadcasts & smart campaigns
Messages to a segment, not the whole list: by tag, state or what they bought. Campaigns scheduled for the right hour, and click-to-WhatsApp ad leads tracked back to the ad that brought them.
Learn moreSmart bookings & calendar sync
Real-time slots picked in a form inside WhatsApp, two-way sync with Google Calendar and Zoom links for online consultations, and reminders the day before that cut no-shows.
Learn moreBuilt-in CRM & analytics
A visual pipeline from new to dispatched, customer tags and groups, delivery and read stats for every broadcast, and a revenue view of orders and payments by day, agent and branch.
Learn moreAlso in Erode
Every Playbot feature, set up for Erode businesses.
Seventeen feature pages under six pillars. Open one to see its pages, and watch the phone play it. All of it is included on every plan.
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- Product catalog Products in the chat with prices, carts and confirmation.
- Commerce & orders Order status, dispatch updates and reorders from the same thread.
- UPI payments Payment requests paid with any UPI app and matched to the order.
- GST invoices GST PDF invoices sent on payment, with your GSTIN and logo.
Any business
Not in textiles, turmeric or healthcare? Playbot Pro works for any business.
The sections above are the textile wholesalers, turmeric traders, weavers and hospitals, because that is who writes to us from Erode. The platform is the same for every trade. Pick yours.
- Schools, colleges & academies Course enquiry bots, fee reminders, admission updates.
- Car showrooms & garages Test drive bookings, service reminders, delivery updates.
- Travel & tour operators Itinerary PDFs, ticket confirmations, cab and driver details.
- Restaurants & cloud kitchens Menu in the chat, table bookings, order status.
- Spas, salons & gyms Slot bookings, membership renewals, festive offers.
- Clinics, labs & wellness Appointments, report delivery, follow-up reminders.
- Beauty & D2C brands Catalog, cart and UPI, abandoned-cart nudges, reorders.
- Home decor & furnishing Design catalogs, site measurement slots, delivery updates.
Custom workflow
Have a unique business or a custom workflow?
Need WhatsApp connected to your ERP, Google Sheets, a billing system or software built for you? The engineering team at Curvegraph Private Limited, the company behind Playbot Pro, configures custom AI bots, triggers and integrations for your exact process, and comes to Erode to map it with you.
- Triggers from your ERP or sheet into WhatsApp, and back
- A bot trained on your own price list, stock and policies
- Approvals, quotes and dispatch updates from your own software
- One inbox for WhatsApp, Instagram, Messenger and your website
Service area
From Gani Market to SIPCOT Perundurai.
We set up businesses across Erode city and the district, from the wholesale shops of Gani Market and Texvalley to the hospitals on Perundurai Road, and drive out to Bhavani, Pallipalayam, Chennimalai, Gobichettipalayam and Sathyamangalam the same week. A turmeric godown and a powerloom shed get the same person at the door.
- Erode
- Gani Market
- Central Market
- Texvalley
- Chithode
- Surampatti
- Veerappanchatram
- Perundurai Road
- Perundurai
- SIPCOT Perundurai
- Bhavani
- Kumarapalayam
- Pallipalayam
- Chennimalai
- Modakurichi
- Kodumudi
- Gobichettipalayam
- Sathyamangalam
- Anthiyur
- Kangeyam
- Dharapuram
- Tiruppur
- Mettur
FAQ
Questions from Erode businesses
The ones we hear at the wholesale counter, the turmeric godown and the OP desk.
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Yes. Any mobile or landline number that can receive a one-time code (OTP) can be moved to the official WhatsApp Business API, including the number already printed on your bill book and visiting card, as long as it is not connected to another WhatsApp API company. Buyers keep writing to the same number, and your Instagram and Facebook pages are connected next to it.
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Your towels, lungis, nightwear and bedsheets go into a WhatsApp catalog once, from an Excel sheet or photos, with the rate per bundle and the minimum order. When a buyer from Kerala, Karnataka or Andhra asks for new prints or a rate, the assistant sends the catalog, the buyer builds the cart and pays an advance by UPI in the chat. The order is packed before Monday, and nobody sends a hundred photos from a phone that runs out of memory.
Catalog, cart and UPI in the chat -
Yes. When an order is moved to Dispatched on the CRM board, the buyer gets a message with the bales, metres, transport and LR number, with the scanned lorry receipt and the GST invoice attached. If the buyer asks for the LR copy again at night, the assistant sends it straight away from the order.
See the WhatsApp CRM -
Not when it is sent the way WhatsApp allows. Bulk messages go out on the official WhatsApp Business API as approved message formats, only to buyers who agreed to receive them. The bans traders hear about come from bulk sending on a personal number or the ordinary WhatsApp Business app.
How broadcasts work -
Each lot of yarn issued to a shed gets a number with the count, weight and target metres. Every evening the bot asks each shed for the metres woven, in Tamil or the language they use, and keeps the total. When a lot is ready the dyeing unit and the buyer are told the date, and shortages or delays land in one shared inbox.
Triggers and workflows -
Yes. The patient picks the department, doctor, day and a free slot in a form inside WhatsApp, and gets a token with the number, wing and map location. The night before, a message confirms the time, or tells them it has moved if the doctor is in surgery, so patients travelling from Sathyamangalam or Dharapuram do not wait for hours at reception.
WhatsApp appointment booking -
Yes. The AI assistant reads the language the customer wrote in and replies in it, so an English question gets an English answer, a Tamil one gets Tamil, and a buyer writing in Hindi, Malayalam, Telugu or Kannada is answered in that language. Order confirmations, rate alerts, reminders and bulk messages can be written in English, Tamil or any other language, on WhatsApp, Instagram, Messenger and the website chat alike.
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Our office is at Kolanaickenpatti, Mettur, in Salem district, about 60 km from Erode through Bhavani. The product is built there. We set up Erode businesses in person, at your shop, godown, mill or hospital, usually in the same week.
Your move
Every message you're missing
is a customer someone else got.
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