Grow Your Business in Madurai with Official WhatsApp Automation & AI Chatbots
For Madurai’s dhall, oil and spice wholesalers, its hospitals and scan centres, its temple-area hotels and tour operators, and its flower and Sungudi traders. One AI assistant answers your grocery shops, patients, pilgrims and buyers on WhatsApp, Instagram, Facebook Messenger and your website. It takes repeat orders from a catalog, sends the GST invoice, reminds a shop before a credit bill falls due, books OP tokens and rooms, collects UPI advances, and replies in English, Tamil or whatever language the customer writes in.
Built in Tamil Nadu by Curvegraph Private Limited. Madurai is a drive down NH-44 from us, so visits are planned with you.
We come to your godown office, front desk or reception on an agreed day, set it up with you and train your staff. Day-to-day support is on WhatsApp and calls.
English for buyers and tour groups, Tamil for shops and patients from the southern districts, Hindi, Telugu or Malayalam for pilgrims, or any other.
One bot and one inbox for every place a Madurai customer writes to you.
Repeat orders from a catalog · GST invoice · a reminder before the credit date
For Madurai Dhall, Oil, Flour & Spice Makers and Wholesalers
- A grocery shop or restaurant opens the chat, repeats last month’s order or picks from the catalog: toor dhall by the bag, gingelly oil by the case, idli rice, flour and masala
- The GST invoice goes to the shop as a PDF the moment the order is confirmed
- Two days before a credit bill falls due, the shop gets a reminder with the invoice and a UPI link, and can pay in full or in part
- Your sales staff stop spending the day on phone orders, and the owner sees which bills are still open
OP token before the journey · the reporting time sent as a reminder
For Madurai Hospitals, Clinics & Scan Centres
- A family in Theni, Sivaganga, Virudhunagar or Ramanathapuram books an OP token in a form inside WhatsApp before they set out
- They pick the department, the day and a free time, and get the token number and the reporting time at once
- A reminder goes out on the morning of the visit with the reporting time and the location of the OP block
- Someone who writes in Tamil is answered in Tamil, and the reception phone is left free for the people standing at the counter
Room photos and rates at once · the advance by UPI · the cab package as a PDF
For Temple-Area Hotels, Lodges & Madurai Tour Operators
- A pilgrim family asking for an AC family room gets the photos, the tariff and the walking distance to the temple at once, at any hour
- They choose the room and the nights in a form and pay the advance by a UPI link, and the booking voucher follows
- A booking made on your own number carries no commission to a booking app
- Cab packages to Rameswaram, Kodaikanal and Kanyakumari go out as a PDF with the route, the timings and the price
The morning rate to every buyer · quantity booked with an advance
For Mattuthavani Flower Traders & Sungudi Saree Weavers
- The morning’s jasmine, mullai and sampangi rates go to buyers in Chennai, Bengaluru and Kerala who opted in, in one send on the official API
- A buyer replies with the kilos, pays an advance, and the rate is held
- The parcel receipt and the bill come to the same chat when the boxes are loaded
- Sungudi weavers and wholesalers show new designs in a catalog, and boutiques and resellers order by the set
One assistant, every app
Your customers in Madurai write on four apps.
One assistant answers all of them.
A grocery shop messages on WhatsApp, a pilgrim family DMs your Instagram, a patient’s relative writes on your Facebook page and a tour group types on your website. The same AI assistant, team inbox and automatic replies handle all four, in the language the customer wrote in.
Orders, payments, catalogs & Flows
DMs, story replies & comment automation
Messenger
Facebook Page chats & product carousels
Website
Embeddable web chat widget
One inbox and one customer record behind WhatsApp, Instagram, Messenger and web chat.
Every feature, on every plan
Every tool your team needs on WhatsApp, in one platform.
The six pillars every Madurai business gets, whatever the trade. Each works the same on WhatsApp, Instagram, Messenger and your website, and each opens into its own page.
AI chatbot & flow builder
A drag-and-drop bot builder, an AI assistant trained on your own prices and policies, and native WhatsApp forms that open inside the chat for enquiries, bookings and feedback.
Learn moreMulti-agent shared inbox
One official number for the whole team, with no limit on who logs in. Chats are assigned, internal notes stay with the customer, and a person takes over from the bot live, mid-conversation.
Learn moreCommerce & instant UPI
Your catalog synced into the chat with a cart, UPI and Razorpay payment requests the customer pays in two taps, and a GST PDF invoice generated and sent the moment the payment lands.
Learn moreBroadcasts & smart campaigns
Messages to a segment, not the whole list: by tag, area or what they bought. Campaigns scheduled for the right hour, and click-to-WhatsApp ad leads tracked back to the ad that brought them.
Learn moreSmart bookings & calendar sync
Real-time slots picked in a form inside WhatsApp, two-way sync with Google Calendar and Zoom links for online consultations, and reminders the day before that cut no-shows.
Learn moreBuilt-in CRM & analytics
A visual lead pipeline from new to won, customer tags and groups, delivery and read stats for every broadcast, and a revenue view of orders and payments by day, agent and branch.
Learn moreAlso in Madurai
Every Playbot feature, set up for Madurai businesses.
Seventeen feature pages under six pillars. Open one to see its pages, and watch the phone play it. All of it is included on every plan.
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- Product catalog Products in the chat with prices, carts and confirmation.
- Commerce & orders Order status, dispatch updates and reorders from the same thread.
- UPI payments Payment requests paid with any UPI app and matched to the order.
- GST invoices GST PDF invoices sent on payment, with your GSTIN and logo.
Any business
Not in wholesale, healthcare or hospitality? Playbot Pro works for any business.
The sections above are the food and spice wholesalers, hospitals, temple-area hotels and flower traders, because that is how business moves in Madurai. Kappalur SIDCO units, jewellers, colleges, coaching centres, restaurants and showrooms across Anna Nagar, KK Nagar and Thirumangalam use the same platform. Pick yours.
- Schools, colleges & academies Course enquiry bots, fee reminders, admission updates.
- Car showrooms & garages Test drive bookings, service reminders, delivery updates.
- Travel & tour operators Itinerary PDFs, ticket confirmations, cab and driver details.
- Restaurants & cloud kitchens Menu in the chat, table bookings, order status.
- Spas, salons & gyms Slot bookings, membership renewals, festive offers.
- Clinics, labs & wellness Appointments, report delivery, follow-up reminders.
- Beauty & online brands Catalog, cart and UPI, abandoned-cart nudges, reorders.
- Home decor & furnishing Design catalogs, site measurement slots, delivery updates.
Custom workflow
Have a unique business or a custom workflow?
Need WhatsApp connected to your ERP, Google Sheets, a billing system or software built for you? The engineering team at Curvegraph Private Limited, the company behind Playbot Pro, configures custom AI bots, triggers and integrations for your exact process, and visits Madurai to map it with you.
- Triggers from your ERP or sheet into WhatsApp, and back
- A bot trained on your own price list, stock and policies
- Orders, credit due dates and tokens from your billing or hospital software
- One inbox for WhatsApp, Instagram, Messenger and your website
Service area
From the Masi streets to the estates of Kappalur.
We set up businesses across Madurai and the districts around it: the wholesalers of Kamarajar Salai and the Masi streets, the units of Kappalur SIDCO, the hospitals of Bypass Road, Anna Nagar and KK Nagar, the lodges around the temple and the traders of Mattuthavani. A godown office and a hospital reception get the same care.
- Madurai
- Kappalur SIDCO
- Mattuthavani
- Kamarajar Salai
- East Masi Street
- Anna Nagar
- KK Nagar
- Bypass Road
- Thirumangalam
- Dindigul
- Theni
- Virudhunagar
- Sivaganga
- Ramanathapuram
FAQ
Questions from Madurai businesses
The ones we hear at the billing desk, the hospital reception and the hotel front desk.
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Your products sit in a catalog inside WhatsApp with bag and case prices. A shop owner opens the chat, repeats the last order or picks items and quantities, and confirms. The order reaches your billing desk, and the GST invoice goes back to the shop as a PDF.
Catalog in the chat -
Yes. Each credit bill carries its due date. A reminder goes to the shop a set number of days before, with the invoice and a UPI link, and the shop can pay the full amount or a part of it from the chat. A receipt follows, and the owner sees which bills are still open.
Reminders on WhatsApp -
Yes. The patient or a family member picks the department, the day and a free time in a form inside WhatsApp and gets a token number with the reporting time. A reminder goes out on the morning of the visit, so nobody makes the journey without a token.
Appointment booking on WhatsApp -
Yes. A guest who writes to your number gets room photos, the tariff and the distance to the temple at once. They choose the room and the nights in a form, pay the advance by a UPI link and receive a booking voucher. A booking taken on your own number pays no commission to a booking app.
Payments on WhatsApp -
Yes. When someone asks about a trip, the assistant sends the package as a PDF with the route, the timings, the vehicle and the price, takes the travel date and the number of people, and collects an advance. The enquiry then goes to your staff with everything already filled in.
Forms inside WhatsApp -
Yes, when it is sent the way WhatsApp allows. The rate goes out on the official WhatsApp Business API as an approved message format, only to buyers who agreed to receive it. Numbers get blocked when rates are sent in bulk from a personal number or the ordinary WhatsApp Business app.
How broadcasts work -
Yes. The AI assistant reads the language the customer wrote in and replies in it: English for a buyer or a tour group, Tamil for a grocery shop in Thirumangalam or a patient from Theni, Hindi or Telugu for a pilgrim family, Malayalam for a flower buyer in Kerala. Broadcasts and reminders can be written in English, Tamil or any other language.
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Our office is at Kolanaickenpatti, Mettur, in Salem district, and the product is built there by Curvegraph Private Limited. Yes, we come to Madurai: a setup visit to your godown office, hospital reception or hotel front desk is scheduled with you, and we train your staff on the day. After that, day-to-day support is on WhatsApp and calls.
Your move
Every message you're missing
is a customer someone else got.
Set up in 5 minutes. No credit card. Your AI assistant goes live today.