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WhatsApp quotes, POs and invoices for industrial suppliers in Hosur

Mathankumar K, Playbot Pro, Salem 2 min read

A supplier to the Hosur plants deals with purchase officers who write on WhatsApp for a quote, a delivery date and a GST invoice, in English and sometimes Kannada, and expect the thread to be there next quarter. Playbot keeps that thread with the account, answers the catalog questions automatically, sends quotes and invoices as PDFs, and pushes the PO to your ERP.

What it does
Account threads in a shared inbox; catalog of parts and consumables with stock; quotes and GST invoices as PDFs; PO capture by webhook to the ERP; delivery templates; payment-due reminders
Who it suits
Component and consumable suppliers, tooling and maintenance contractors, packaging suppliers, canteen and transport contractors, calibration and testing services
Where
Hosur, Shoolagiri, Denkanikottai and every taluk of Krishnagiri district; buyers in Bengaluru too
Setup
Same day on your own WhatsApp Business number
Trial
14 days free, no credit card
Languages
English, Tamil, Kannada and Hindi; the bot replies in the language the message came in

The account, not the phone

Every purchase officer writes to one company number. The inbox shows the account's thread, open quotes and deliveries; the salesperson handling it sees it on their phone; the next person opens the same thread when someone leaves. Assignment rules route by plant or by product line.

Quotes from the catalog

Parts and consumables live in a catalog with part numbers, specs and stock; the bot answers "stock?" and "lead time?" from it. The quote goes out as a PDF on the thread; the GST invoice with a payment link follows the delivery; the payment-due reminder follows the credit period.

POs into the ERP

A PO received as a PDF is tagged on the thread and pushed to your ERP or to Google Sheets through a webhook; a delivery-stage change in the ERP sends the delivery template with the vehicle number. Nothing is retyped.

Service contractors and the visit

Maintenance and calibration visits are appointments on the technician's calendar with a reminder to the plant contact; the service report goes out as a PDF on the thread; the invoice follows.

What it costs

The Playbot plan plus Meta's charge per template message. Plans are on the pricing page; the trial is 14 days.

Service areas: Krishnagiri district

Headquarters Krishnagiri. 8 taluks, all on the same plans and support:

  • Krishnagiri
  • Pochampalli
  • Uthangarai
  • Bargur
  • Hosur
  • Denkanikottai
  • Shoolagiri
  • Anchetty

Questions we get asked

Can buyers in Bengaluru message a Tamil Nadu number?

Yes. It is a normal WhatsApp number to them, and the bot replies in Kannada or English as they write.

Does it integrate with Tally?

Not directly. Webhooks and the API connect to systems that accept them, and Google Sheets is built in.

Can quotes be approved by a manager before they go out?

Yes. A draft can sit with a tag until a manager sends it from the inbox.

Can one number serve several plants?

Yes. Accounts are tagged by plant and routed to the right salesperson; the owner sees all.