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Industry guide · Textiles · Erode

WhatsApp catalog, orders and dealer broadcasts for textile wholesalers in Erode

A wholesaler on the Erode textile market sends a range photo to two hundred dealers and gets "rate?" back from fifty, then spends the day typing the same answer. Playbot puts the ranges in a catalog that answers the rate itself, takes the order with the dealer's address, sends the invoice with a payment link and the dispatch message with the lorry number, and keeps every dealer's thread where the next person can find it.

What it does
Catalog by range with wholesale prices behind a dealer tag; orders with address and quantity; invoices with payment links; dispatch templates; new-range broadcasts to opted-in dealers
Who it suits
Saree, cloth and bedsheet wholesalers; handloom units in Chithode and Bhavani; power-loom units in Erode, Chennimalai and Pallipalayam; dealers who resell to retail
Where
Erode city, the textile market, Chithode, Bhavani, Gobichettipalayam and every taluk of the district; dealers anywhere in India
Setup
Same day on your own WhatsApp Business number
Trial
14 days free, no credit card
Languages
Tamil, English and more; the bot replies in the language the customer writes in

The catalog is the price list

Ranges go into a catalog with photos, counts and prices per piece or per set. A dealer tagged as wholesale sees the wholesale list; an unknown number sees retail or "price on request". The bot answers "rate?" from it in Tamil or Hindi at any hour. Prices update from a Google Sheet, so a change takes a minute.

The order and the invoice

An order from the catalog carries the dealer's address and quantity; the invoice goes out as a PDF with a Razorpay or UPI link; the dispatch template carries the transporter and the LR number; a payment-due reminder follows the credit period. Credit dealers are tagged past the payment step to a person who approves in the inbox.

New ranges, broadcast properly

A new-range broadcast goes to dealers who opted in, as an approved template with the photo and the price, and the replies come back into the inbox as normal chats. On the official API this does not put the number at risk the way phone-app bulk senders do.

Hindi dealers and the north

Dealers in Gujarat, Rajasthan and Bengal write in Hindi. The AI agent replies in Hindi; the catalog text can be entered in Hindi beside Tamil; invoices and dispatch templates are approved in both.

What it costs

The Playbot plan plus Meta's charge per template message, which is where broadcasts cost; replies inside a 24-hour window are free. Plans are on the pricing page; the trial is 14 days.

Service areas: Erode district

Headquarters Erode. 10 taluks, all on the same plans and support:

  • Erode
  • Perundurai
  • Modakurichi
  • Kodumudi
  • Gobichettipalayam
  • Sathyamangalam
  • Bhavani
  • Anthiyur
  • Thalavadi
  • Nambiyur

Questions we get asked

Can a dealer order several ranges in one go?

Yes. The cart holds several items with quantities, and one invoice covers the order.

Can the broadcast go to two hundred dealers at once?

Yes, to dealers who opted in, as an approved template. Replies come back into the inbox.

Does the rate have to be typed each morning?

No. The catalog reads the price from a sheet; edit it from a phone and the bot quotes the new rate.

Can retail customers use the same number?

Yes. They see the retail list and the shop's hours; dealers see the wholesale list.